Trends

Hire Innovators + Keep them Innovating. (Burrus Blog – Daniel Burrus)

Submitted by John Graffio on Wed, 07/12/2017 - 11:59

Leaders who want to see their organizations leap far ahead of their competition are usually deeply involved in any number of employee activities and programs.

That’s understandable, but a high level of involvement can often become counterproductive.

However tempting it

Transform Your Customer Relationships (Burrus Blog – Daniel Burrus)

Submitted by John Graffio on Fri, 04/28/2017 - 12:39

These days, “talking about our relationship” means more than it used to. Now, it spells game-changing opportunity.

For many, an organization’s relationship with its customers used to be largely limited to the point of sale. Thereafter, contact was a good